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Collect dues
RollCall collects your membership dues by the rails Filipino gyms actually use, matches payments for you, and chases the late ones on its own. StarterPro Online dues collection is on Starter and Pro; on Free you can track dues manually, and upgrading turns on collection and matching.
Set a dues plan
- Open Payments.
- Create a dues plan with an amount and cycle, then assign it to members.
Two ways members pay
- Reconcile, the default for GCash, Maya, GoTyme, and bank. You post your receiving QR and account. The member pays and enters the reference; RollCall matches the amount and reference to the open due automatically, and for anything it cannot match you confirm with one tap. Every reminder carries your QR and a prefilled reference, so the member never has to ask where to send.
- PayPal, for auto renewing cards. The member subscribes once and it renews itself.
Both feed one dues state machine, so your reports and dunning treat them the same.
Chase late payments automatically
When a due goes unpaid, RollCall runs a dunning sequence so you do not have to nag. Out of the box it re notifies the member at 3, 7, and 14 days after the due date, and flags the membership lapsed after a 21 day grace window. Both numbers are settings you can change per gym.
Members: see pay your dues. Parents paying for a family: see pay for your child.
Holds pause dues
When a member is on a hold, their dues skip for that period, so a paused member is never chased for money they do not owe. See retain members and manage holds.
What's next
- Sell class packs, for members who do not want a monthly plan.
- Read your reports, where dues become your revenue numbers.